Inviting someone
- Open Team and expand Invite someone.
- Enter their email address, pick a role, and press Invite.
- They get an email. Also copy the link and send it on WhatsApp — invite emails sometimes land in spam.
An invite works only for the email it was sent to, and expires after seven days. Revoke cancels it sooner. From the app, More → Team does the same and opens the share sheet for you.
What each role can do
| Owner | Admin | Office | Technician | |
|---|---|---|---|---|
| Quotes and customers | ✓ | ✓ | ✓ | ✓ |
| Their own jobs and commission | ✓ | ✓ | ✓ | ✓ |
| All jobs, scheduling and assigning | ✓ | ✓ | ✓ | — |
| Invoices, payments and leads | ✓ | ✓ | ✓ | — |
| Reports and feedback | ✓ | ✓ | ✓ | — |
| Price a panel by hand | ✓ | ✓ | — | — |
| Prices, settings and commission rates | ✓ | ✓ | — | — |
| Invite and remove people | ✓ | ✓ | — | — |
| Billing, lead-credit packs, support access | ✓ | — | — | — |
| Add or remove owners | ✓ | — | — | — |
Changing someone's role
Pick a new role from the dropdown beside their name. Remove takes away their access straight away; their jobs and quotes stay exactly as they are. You can't change your own role.
Still stuck?
Press Get help in the portal or under More in the Dentz app, or email hello@dentz.co.za. A person answers, usually within the working day.
Updated 2026-09-25